Privacy Policy

Teun.ai (part of OnlineLabs) respects your privacy and handles your personal data with care. In this privacy policy, we explain what data we collect, why we do so and what your rights are.

1. Who are we?

OnlineLabs
Herengracht 221
1016 BG Amsterdam, The Netherlands

Chamber of Commerce: 34368510
Email: hallo@onlinelabs.nl
Phone: +31 20 820 20 22
Contact person: Imre Bernáth

We are responsible for the processing of personal data as described in this privacy policy.

2. What data do we collect?

2.1 Contact forms & Early Access sign-ups

When you fill out a form on our website, we collect:

• Name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Your message or question
• IP address (for spam detection)
• Date and time of the request

Purpose: To contact you and answer your question.

2.2 Online Scans & Tests

When you complete an online scan or test, we collect:

• The answers you provide in the scan
• Your email address (if you want to receive results)
• Date and time of the scan

Purpose: To show you the scan results and send them by email.

2.3 Website Analytics (Google Analytics)

We use Google Analytics to understand how visitors use our website. We collect:

• Pages you visit
• How long you stay on pages
• How you found our site (e.g. via Google)
• Anonymous location data (country/city level)
• Device type and browser
• Anonymised IP address (last digits are removed)

Purpose: To improve our website and understand which content is most valuable.
Retention: 14 months
Opt-out: You can refuse analytics cookies via our cookie banner.

2.4 Chrome Extension Scans

When you use our Chrome extension, we collect:

• ChatGPT scan results (which prompts mention your company)
• Position of mentions in ChatGPT responses
• Text snippets of relevant responses
• Timestamp and user ID of the scan
• Your login credentials (Supabase authentication token — stored locally only)

Purpose: To measure and display your AI visibility in your dashboard.
Retention: Indefinite (unless you request deletion)
Local storage: Login tokens are stored only on your computer, not on our servers.

3. Retention periods

We do not retain your data longer than necessary:

4. Who do we share your data with?

We only share your data with:

4.1 Google Analytics

For website statistics. Google processes this data in accordance with their Privacy Policy. We have a data processing agreement with Google and IP anonymisation is enabled.

4.2 Hosting partner

Our website is hosted on reliable servers. The hosting partner has access to server data but does not actively process personal data.

4.3 OpenAI (ChatGPT)

The Chrome extension communicates with ChatGPT.com to test prompts. We share:

• The commercial prompts you want to test
• NO personal data
• NO other ChatGPT conversations

This communication happens through your own browser and ChatGPT account. We have no access to your ChatGPT conversations.

We do NOT share your data with:

• Advertising networks
• Social media platforms (unless you do so yourself)
• Data brokers or other third parties

5. Security

We take appropriate measures to protect your data:

• SSL/TLS encryption — All traffic to our website is encrypted (HTTPS)
• Secure storage — Form data is stored securely
• Access control — Only authorised personnel have access
• Regular updates — We keep our systems up to date
• Spam detection — We use IP addresses to prevent spam
• Local token storage — Chrome extension login tokens are stored on your computer only

6. Cookies & Tracking

This website uses only functional and analytical cookies.

6.1 Functional cookies (always active)

These cookies are necessary for the website to function:

• Cookiebot consent — Remembers your cookie preferences (1 year)

6.2 Analytical cookies (optional — requires consent)

• Google Analytics — Measures website usage (14 months)
• _ga — Distinguishes users (2 years)
• _ga_* — Maintains session state (2 years)
• _gid — Distinguishes users (24 hours)

IP anonymisation: We have activated IP anonymisation, so your full IP address is not stored.

No marketing cookies — We do not place tracking cookies for advertising or retargeting.

You can manage cookies via:

• Our cookie banner on your first visit
• Your browser settings
• Google Analytics Opt-out Browser Add-on

7. Your rights

Under the GDPR (General Data Protection Regulation) you have the following rights:

1. Right of access
   You may request to see what data we hold about you
2. Right to rectification
   You may have inaccurate data corrected
3. Right to erasure
   You may request deletion of your data
4. Right to data portability
   You may receive your data in a readable format
5. Right to object
   You may object to certain processing
6. Right to restriction
   You may request that processing be restricted

Submit a request?

Email: hallo@onlinelabs.nl
Phone: +31 20 820 20 22
Contact person: Imre Bernáth

We will respond to your request within 1 month.

8. Complaints

Not satisfied with how we handle your data? You have the right to file a complaint with the supervisory authority:

Autoriteit Persoonsgegevens (Dutch Data Protection Authority)
PO Box 93374
2509 AJ The Hague, The Netherlands
Phone: +31 70 888 85 00
Website: autoriteitpersoonsgegevens.nl

We would of course prefer to hear from you directly first, so we can find a solution together.

9. Changes to this privacy policy

We may update this privacy policy when necessary. The most recent version is always available on this page. For significant changes, we will notify you by email (if we have your email address).

Last updated: 27 October 2025

10. Questions?

Do you have questions about this privacy policy or how we handle your data?

Email: hallo@onlinelabs.nl
Phone: +31 20 820 20 22
Website: teun.ai
Contact person: Imre Bernáth

We are happy to help!

11. Chrome Extension — ChatGPT Visibility Scanner

Our Chrome extension helps you measure your AI visibility in ChatGPT.

11.1 What data does the extension collect?

Local storage (on your computer only):

• Your login credentials (Supabase authentication token)
• The commercial prompts you want to test
• Temporary scan results

Sent to our servers:

• ChatGPT scan results (which prompts mention your company)
• Position of mentions in ChatGPT responses
• Text snippets of ChatGPT responses
• Timestamp of scans

NOT collected:

• Your ChatGPT conversations
• Personal ChatGPT data
• Other websites you visit
• Keystrokes or passwords

11.2 Permissions explained

The extension requests the following Chrome permissions:

11.3 How does the extension work?

1. You log in via our website (teun.ai/dashboard)
2. The extension retrieves your commercial prompts from the dashboard
3. You click "Start Scan" in the extension
4. The extension opens ChatGPT and runs the prompts
5. Results are saved in your dashboard
6. You can view results at teun.ai/dashboard

11.4 Security

• End-to-end encryption: Communication between extension and dashboard is encrypted (HTTPS)
• Local storage: Your login token is stored locally only, not shared
• No tracking: We do not track what you do outside the scan function
• Transparent: The extension code is transparent and auditable

11.5 Deleting data

You can delete your extension data by:

1. Uninstalling the extension via Chrome
2. Deleting your account at teun.ai/dashboard
3. Sending a request to hallo@onlinelabs.nl

11.6 Updates

The extension updates automatically via the Chrome Web Store. For major changes we will notify you via:

• Update notification in the extension
• Email (if registered)
• Changelog at teun.ai/changelog (coming soon)

Questions about the extension?
Email: hallo@onlinelabs.nl
Phone: +31 20 820 20 22

Specifically for Early Access & Online Scans

Early Access Programme

If you sign up for early access:

• We use your email only to keep you informed about the product launch
• You will receive a maximum of 1 update per month (no spam)
• You can unsubscribe at any time via the link in the email
• We retain your data until 6 months after product launch
• We never share your data with third parties

Online Scans

If you complete an online scan or test:

• The results are only visible to you
• We store your answers for a maximum of 1 year
• We use anonymised data to improve our scans
• You can receive your results by email (optional)
• You can request deletion of your scan results

More questions? Feel free to contact us at hallo@onlinelabs.nl or call +31 20 820 20 22